Your Data with Us Fully Secure

Mark2 is an entertainment betting platform that places the highest importance on user privacy. This Privacy Policy applies to the mark2.ws website, mobile application, and all associated services.

Mark2's privacy policy explains what information we collect from you, how it is used, how long it is retained, and how it is kept secure. By using the mark2 platform, you agree to this privacy policy.

If you have any questions or concerns about mark2's privacy policy, you can reach our support team at any time. We aim to respond within 24 hours.

Mark2 collects various types of data to operate its services properly. The table below provides a full breakdown:

Automatically Collected Data

Certain information is collected automatically when you access the mark2 platform, including your device's IP address, browser type, operating system, and the duration of your session. This information is used to improve site performance and detect fraudulent activity.

Mark2 uses your information only for specific, limited purposes. We never use your data for anything unnecessary. Details are outlined below:

• Account Management: Your information is used to create, manage, and secure your mark2 account.
• Payment Processing: Financial information is required to process deposits and withdrawals correctly.
• KYC Verification: ID document details are used to verify your age and identity.
• Fraud Prevention: To detect suspicious activity and keep the mark2 platform secure.
• Customer Support: Your contact details are used to resolve issues and provide assistance.
• Service Improvement: Usage patterns are analyzed to improve the mark2 platform.
• Legal obligations: Data is provided to authorities when required by law.

Mark2 believes your data belongs to you. We never share your personal information with third parties for commercial purposes. However, data may be shared in a limited number of circumstances:

Service Provider Partners

For payment processing, KYC verification, and technical services, mark2 works with a select group of trusted partners. These partners only receive the data necessary for their specific role and are required to comply with mark2's privacy policy.

Legal Disclosure of Data

Mark2 may be required to disclose information under Bangladeshi law or by order of a competent authority. In such cases, we always disclose only the minimum information necessary.

Business Transfer

If mark2 undergoes a structural business change in the future — such as a merger or acquisition — your data may be transferred to the new entity. You will be notified in advance if this occurs.

Mark2's website uses cookies — small text files stored in your browser that help enhance your experience.

Cookies Used by mark2

• Essential cookies: Used to maintain login sessions and ensure core site functionality. These cannot be disabled.
• Functional cookies: To remember your language preferences and account settings.
• Analytics Cookies: To understand how the mark2 platform is being used. This data is collected entirely anonymously.

Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some mark2 features to not function properly.

Mark2 does not retain your data indefinitely. Each type of data has a defined retention period:

• Account Information: For the duration of your active account and up to 5 years after closure (for legal compliance).
• Transaction data: Retained as financial records for up to 7 years.
• KYC Documents: Up to 5 years after account closure, as required by regulatory authorities.
• Logs & Device Information: Typically between 90 days and 1 year.
• Customer Support Contact: Up to 3 years after the issue has been resolved.

Once the retention period expires, mark2 securely deletes or anonymizes your data. The deletion process follows international data protection standards.

As a mark2 user, you have several important rights over your own data. We respect these rights and are committed to upholding them.

Mark2 employs the highest technical and organizational measures to protect your data. Our security framework is built to international standards.

Technical Security

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & Intrusion Detection: Round-the-clock server-level monitoring.
• Data Backup: Regular encrypted backups stored in a secure location.
• Password hashing: Passwords are never stored directly — bcrypt algorithm is used for hashing.

Organizational Security

• Only authorized personnel can access data on a need-to-know basis.
• All staff members have signed confidentiality agreements.
• Regular security training and audits are conducted.

Mark2 is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Age is verified at registration and confirmed through the KYC process.

If we become aware that a minor has registered an account on mark2, we will immediately close that account and delete all associated data.

Mark2 may update this Privacy Policy from time to time. If significant changes are made, we will notify you through the following means:

• A notification will be sent to your registered email address.
• A pop-up or banner notice will be displayed on the mark2 homepage.
• The date of the change will be updated at the top of this page.

Continuing to use mark2 after any changes have been made will be taken as your acceptance of the updated privacy policy. If you do not agree to the new policy, please request account closure.

For any questions about this privacy policy, contact mark2's Help Center Visit the page.