Mark2's Terms & Conditions – Know Your Rights

By accessing the mark2 platform, you confirm that you have read, understood, and fully agreed to these terms and conditions. mark2's terms and conditions are drawn up in accordance with applicable laws in Bangladesh.

These terms and conditions apply to the mark2 website, mobile application, and all associated services. mark2 reserves the right to update these terms at any time. Users will be notified of any changes via email or through the platform.

Mark2 is an entertainment platform. All services provided are intended for recreational purposes and must be used at the user's own discretion. mark2 never pressures or encourages anyone to bet beyond their means.

To create an account on mark2, you must meet the following requirements:

• You must be at least 18 years old. mark2 does not allow minors to create an account.
• You must provide accurate and truthful information at the time of registration. Providing false information may result in account termination.
• Each individual may operate only one mark2 account.
• Your account password must be kept confidential and must not be shared with anyone.

Identity Verification (KYC)

To make a withdrawal on mark2, identity verification must be completed. Documents required for verification:

• Scanned copy of your National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of payment method ownership

Mark2 may request additional verification documents at any time. This is done to prevent fraud and protect your account.

Deposits on mark2 can be made via bKash, Nagad, Rocket, and other approved payment methods. The following rules apply to all deposits:

• The minimum deposit amount is ৳500.
• Deposits must be made from a payment account registered in your own name.
• Depositing via third-party payment accounts is strictly prohibited.
• All deposits are typically credited to your account instantly.

What to Do If a Payment Fails

If a payment fails but the amount has been deducted from your account, contact mark2 Support immediately with your transaction ID. mark2 will resolve the issue within 24 hours.

To withdraw winnings from mark2, the following rules must be followed:

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals will not be processed until KYC verification is complete.
• Standard withdrawals are processed within 5 to 30 minutes.
• Large withdrawals may require additional verification.

Withdrawal Cancellation Reasons

Mark2 may cancel a withdrawal request in the following cases:

• If suspicious activity is detected on an account
• If the bonus wagering requirements are not fulfilled
• If KYC document verification is still pending
• If evidence of multiple account usage is found

All bonuses and promotional offers on mark2 come with specific terms attached. It is essential to read the relevant conditions carefully before claiming any bonus.

Welcome Bonus

New members at mark2 are eligible for a welcome bonus. To claim it:

• Your first deposit must be made within 7 days of registration.
• The minimum deposit amount will be listed on the bonus page.
• Bonus funds can only be withdrawn after the specified wagering requirements have been met.

Wagering Requirements

To withdraw bonus funds, a wagering requirement of typically 10x to 30x must be met. The specific wagering requirement for each bonus is clearly stated on the bonus offer page.

To learn more about mark2's bonus program, Bonus Page Visit.

The following rules apply to all betting activity on mark2 at all times:

• Once a bet is confirmed, it cannot be cancelled (some exceptions may apply).
• Mark2 reserves the right to change odds, but odds on already accepted bets will not be affected.
• If a bet is affected by a technical issue, mark2 will void the bet and issue a full refund.
• Mark2 is not responsible for any bets voided due to internet latency during live betting.

Bet Cancellation Policy

Mark2 may void bets under the following circumstances:

• If an event is cancelled or postponed
• In the event of an odds error (in cases of obvious mistakes)
• If evidence of match-fixing or irregularities is found

The following activities are strictly prohibited on mark2. Violating these rules will result in immediate account suspension and all winnings may be forfeited:

• Creating or operating multiple accounts
• Bonus abuse or misuse of the bonus system
• Using someone else's payment account to make transactions
• Using hacking tools or automation software on the mark2 platform
• Participating in money laundering or any illegal financial activity
• Defrauding or harassing other users
• Involvement in match fixing or betting manipulation

Mark2 believes betting is a form of entertainment, not a source of income. We are deeply committed to the well-being and financial safety of our users.

Responsible Gaming Tools at mark2

• Deposit Limit: Set your own daily or monthly deposit limits.
• Loss Limit: Betting will be automatically suspended if losses exceed the set limit.
• Session Limit: Set your own time limit for how long you play in a single session.
• Self-Exclusion: You can self-suspend your account for a set period of time.

To learn more about Responsible Gaming, visit mark2's Responsible Gaming Visit the page.

You can contact mark2 Support at any time to request account closure. Before closing your account, please ensure there is no remaining balance.

Account Closure by mark2

Mark2 may close an account without prior notice in the following cases:

• If you are found to be involved in prohibited activities
• If an account is created using false information
• Failure to pass KYC verification
• If your account remains inactive for an extended period (more than 12 months)

Balance Refund

If an account is closed under normal circumstances, mark2 will return any remaining balance within 5 business days. However, if the closure is due to a rule violation, the balance may be forfeited.

Mark2 reserves the right to update these terms and conditions at any time. When changes are made:

• A notification will be sent to your registered email address.
• A notice will be displayed on the mark2 homepage.
• The date of the most recent update will be noted at the top of this page.

Continued use of mark2 after any changes takes effect will be considered acceptance of the updated terms. If you do not agree to the new terms, please request to close your account.

For any questions about these terms and conditions, please contact mark2's Help Center Visit the page or contact our support team directly.